Privacy Policy of SOS Animal Help

Your privacy is very important to us. This Privacy Policy describes how we collect, use, protect, and share the information you provide when accessing and using our website and services, including making donations and registering organizations.

1. Information We Collect

We collect personal information to provide a more personalized, secure, and efficient user experience. The information we may collect includes:

• Personal Identification Information: Name, email address, phone number, payment details (for donations), and information related to your organization (in the case of NGO registration).
• Browsing Information: Data about your activity on our website, including your IP address, access location, device type, browser used, and pages visited.
• Donation Information: Details about donations made, such as amount and date.

2. How We Use the Information

The information collected is used to:

• Process Donations: Ensure that donations are made securely and efficiently.
• Improve the User Experience: Personalize and enhance our services based on your preferences.
• Communicate with Users: Send updates about your donations, fundraising campaigns, and other information related to the use of our website.
• Transparency: Inform donors about the destination of their contributions, ensuring complete clarity and traceability.

3. Data Protection

We use advanced security measures to protect your personal information against unauthorized access, misuse, or disclosure. This includes data encryption and the use of firewalls and secure servers.

4. Sharing Information

SOS Animal Help is committed to not selling, renting, or sharing your personal information with third parties without your consent, except when necessary for:

• Payment Processing: Sharing financial information with third-party payment service providers to process your donations.
• Compliance with Legal Obligations: Disclosure of information when required by law or to protect the rights, property, or safety of the company, partners, donors, or others.

5. Cookies

Our website uses cookies to improve the user experience by collecting information about how you use our website. Cookies are small files stored on your device that help remember your preferences and personalize your experience. You can configure your browser to block cookies, but this may affect the functionality of our website.

6. User Rights

You have the right to access, correct, or delete your personal information stored with us:

• Access to Data: Request a copy of the personal information we have about you.
• Data Correction: Request correction of incorrect or outdated information.
• Data Deletion: Request deletion of personal information, except when there are legal obligations to retain it.

7. Data Storage

Information provided by users may be stored on servers located in different regions of the world. We take every precaution to ensure that your data is protected in accordance with applicable data protection laws.

8. Changes to This Policy

We may update our Privacy Policy periodically to reflect changes in our services or legal requirements. When this happens, we will publish the updated version with the revision date. We recommend reviewing this policy regularly.

9. Contact Us

If you have questions about this Privacy Policy or about how we handle your personal information, please contact us through the following channels:

Headquarters in Paso Robles, California

Address: 1721 Creeksand LN , Paso Robles, CA, United States, 93446

EIN: 41-4770760

Headquarters in Indaiatuba, Sao Paulo

Email: support@sosanimalhelp.org

Phone: (85) 99763-4409

Address: Rua Pedro Moreira de Sousa, 361 - Indaiatuba - Sao Paulo - ZIP Code 13348-731

CNPJ: 63.153.881/0001-09